This is his sentiment posted on his Facebook account:
"Dear Makati Express Cargo, Maraming salamat dumating na yung package ko. This is the first time I sent a package to my family and it took me half a year to fill it up. I trusted your company because I thought you have a better service than LBC. I even promote you to my friends because your pick-up service was fast and efficient. I sent my box with full of love and hard work. How dare you steal some of it. Maayos ko po pinadala yan, yung inabot nyo sa pamilya ko nag mukhang BASURA. This is very unacceptable, I filed a complaint and nobody is addressing it. Let this post be heard!!! Sa lahat ng may mga kamag anak na OFW, please warn them at para matigil na kalokohan na to. Ang box po na to ay hindi lng puro mga padala ang laman, puno po yan ng pag mamahal at sikap para mapuno. Nakakalungkot na sa unang pagkakataon na nagpadala ako ay ganito pa ang nangyari. Yung pinaghirapan mo nanakawin ng mga taong kuntento sa pagnanakaw ng pinag hirapan ng iba. It is very distasteful that your page is only showing the boxes which arrived safe and sound, but nevertheless you failed to response and giving me an option to compensate the damages you have done. Thank you for the worst service."
According to Barcos, it was the first time that he sent Balikbayan box package to his family. He spent almost 6 months to fill the balikbayan box. He selected to send a balikbayan box through "Makati Express Cargo" because he knows that they are offering better service compared to the other cargo service. But unluckily it happens what he doesn't expect that his balikbayan box delivered to his family house has a big hole at the side. The box looks like a garbage that was overused indicating that there is someone steal some belongings inside the baggage.
Barcos was very discontented about the incident concerning how they manage the shipment of his balikbayan box. He filed a complaint and until now there was no response from the Express cargo Company. Even the netizens who see the post of the sender was disappointed and shared their sympathies over the sender's discontentment on the incident. Other netizen shared their experience that it also happen to them but there is no action taken from the company. Other commenting that maybe there is another purpose why it is posted. For the Makati Express Cargo company please take action on this incident.
Source: TRENDING NEWS PORTAL,Facebook
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